Privacy Policy
This
Privacy Policy (“Privacy Policy”) describes how Riverhan Limited (“we” or the
“Company”) collect and use your information through a variety of digital
means. By accessing or using this website, mobile application or other
products or services of the Company on any computer, mobile phone, tablet,
console or other device (collectively, "Devices"), you consent to
this Privacy Policy. We may modify this Privacy Policy at any time
effective upon its posting. Your continued use of our products and services
constitutes your acceptance of this Privacy Policy and any updates. This
Privacy Policy is incorporated into, and is subject to, the Terms
of Use .
Information Collection
We collect and store any
information you give us or permit us to access. Information may include,
but is not limited to, your name, image, birth date, email and physical
address, telephone number, gender, contact lists, social media information and
profile, location (GPS) information, activity information, preference, product
rating and comments and when necessary, credit card and payment related
information.
We may collect information
whenever you interact with us, and use our products and services. For
example, when your browser accesses riverhan.com or advertisements and other
content, "cookies," or other methods are used to obtain your
information, which includes, but is not limited to hardware information, IP
address, browser type and language, “cookie” information, system type, whether
you have enabling software to access certain features, access times, referring
website URLs, information about your purchases and other information relating
to your interactions with us. When you download or use mobile applications
created or pushed by us (if any), we may receive your telephone number, Device
identifier and information about your location.
We also may receive information
from third parties and other interactions (such as mail, catalogs, events,
products and applications, social media etc.). We may also combine that
information with data that is publicly available and data from third parties.
When you register as a user on riverhan.com,
we will use your personal information to send you marketing and/or promotional
materials from time to time. You can unsubscribe from marketing
information at anytime by using the unsubscribe function.
Your actual order details may
be stored with us. You may access this information by logging into your
account. Here you can view the details of your orders that have been
completed, those which are open and those which are shortly to be dispatched
and administer your address details, bank details and any newsletter to which
you may have subscribed. You undertake to treat the personal access data
confidentially and not make it available to unauthorised third parties. We will
not assume any liability for misuse of passwords unless this misuse is our
fault.
Sharing Information
We may transfer your
information to our service providers, such as shipping, data management, email
distribution, market research, information analysis, and promotions
management. They have access to personal information on need-to-know
basis.
We may disclose information
upon governmental request, in response to a court order, when required by law,
to enforce our policies, or to protect our or others' rights, property or
safety. We may share information to prevent illegal uses of our products
and services or violations of the Terms of Use, or to defend ourselves against
third-party claims. We may also share information with companies assisting us
in fraud protection or investigation.
Your information may be
transferred to a third party as a part of our business assets in a sale of our
business (partly or as a whole). In such event, a notice will be provided
by posting to the website or through other forms of communication.
Public Sharing
When you join or use our
services, you agree to publicly share a basic amount of information, which may
include your username, city location, and profile picture. You may choose
to share certain information about you. You may also choose to share your
activity on other platforms, such as Facebook etc. Please refer to the privacy
policies of those platforms, because your activity published on those platforms
will no longer be governed by this Privacy Policy. Information that is
publicly shared may be used by us for promotional purposes.
Protection Measures
We adopt a variety of security
measures, including encryption and authentication tools, to help protect your
information. Notwithstanding the security measures we adopt, we cannot
guarantee on the security or confidentiality of the information you provide to
us.
We collect information via our
products and services or from your browser or Device. We use a variety of
methods to collect this information, including, but not limited to, cookies
(the “Collection Tools”). We use this information to understand and
analyze trends, to administer our website and to learn about your behavior on
our website. If you turn off certain Collection Tools, you may not have
access to many features that make your experience more efficient and some of
our services and features may not function properly.
Make Your Own Choice
You have the right to check
with us whether we hold any of Your Personal Information and request access to
and to correct Your Personal Information in any of our records. You can modify
or delete your profile through your account. Your information previously posted
may still be publicly viewable. We may keep information and content in our
backup files and archives.
Regardless of the settings you
select, we may send you service-related communications. To unsubscribe
and stop receiving messages, please change your settings or follow the
instructions in the email, text message, notification or other message
type. If you have unsubscribed from our communications, due to production
schedules, you may receive communications already in production.
Regardless of where you live,
you consent to have your personal data transferred, processed and stored, and
allow us to use and collect your personal information in accordance with this
Privacy Policy.
Terms of Use
Your use of our products and
services, and any disputes arising from them, is subject to this Privacy Policy
as well as our Terms of Use. Please review our Terms
of Use, which explain other terms governing the use of our products and
services.
We will keep Your Personal
Information only for as long as necessary to fulfill the purpose which the
information was collected. We may also retain archived personal information for
statistical purposes.
For questions, please contact
us as follows:
Riverhan Limited : +852 3996 8098.