Privacy Policy

This Privacy Policy (“Privacy Policy”) describes how Riverhan Limited (“we” or the “Company”) collect and use your information through a variety of digital means.  By accessing or using this website, mobile application or other products or services of the Company on any computer, mobile phone, tablet, console or other device (collectively, "Devices"), you consent to this Privacy Policy.  We may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance of this Privacy Policy and any updates.  This Privacy Policy is incorporated into, and is subject to, the Terms of Use . 


Information Collection

We collect and store any information you give us or permit us to access.  Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity information, preference, product rating and comments and when necessary, credit card and payment related information.


We may collect information whenever you interact with us, and use our products and services.  For example, when your browser accesses riverhan.com or advertisements and other content, "cookies," or other methods are used to obtain your information, which includes, but is not limited to hardware information, IP address, browser type and language, “cookie” information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information relating to your interactions with us.  When you download or use mobile applications created or pushed by us (if any), we may receive your telephone number, Device identifier and information about your location.


We also may receive information from third parties and other interactions (such as mail, catalogs, events, products and applications, social media etc.).  We may also combine that information with data that is publicly available and data from third parties. 


When you register as a user on riverhan.com, we will use your personal information to send you marketing and/or promotional materials from time to time.  You can unsubscribe from marketing information at anytime by using the unsubscribe function.


Your actual order details may be stored with us.  You may access this information by logging into your account.  Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We will not assume any liability for misuse of passwords unless this misuse is our fault.


Sharing Information

We may transfer your information to our service providers, such as shipping, data management, email distribution, market research, information analysis, and promotions management.  They have access to personal information on need-to-know basis.


We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety.  We may share information to prevent illegal uses of our products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting us in fraud protection or investigation.


Your information may be transferred to a third party as a part of our business assets in a sale of our business (partly or as a whole).  In such event, a notice will be provided by posting to the website or through other forms of communication.


Public Sharing

When you join or use our services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture.  You may choose to share certain information about you.  You may also choose to share your activity on other platforms, such as Facebook etc. Please refer to the privacy policies of those platforms, because your activity published on those platforms will no longer be governed by this Privacy Policy.  Information that is publicly shared may be used by us for promotional purposes.


Protection Measures

We adopt a variety of security measures, including encryption and authentication tools, to help protect your information.  Notwithstanding the security measures we adopt, we cannot guarantee on the security or confidentiality of the information you provide to us.


We collect information via our products and services or from your browser or Device.  We use a variety of methods to collect this information, including, but not limited to, cookies (the “Collection Tools”).  We use this information to understand and analyze trends, to administer our website and to learn about your behavior on our website.  If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. 


Make Your Own Choice

You have the right to check with us whether we hold any of Your Personal Information and request access to and to correct Your Personal Information in any of our records. You can modify or delete your profile through your account. Your information previously posted may still be publicly viewable. We may keep information and content in our backup files and archives.


Regardless of the settings you select, we may send you service-related communications.  To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type.  If you have unsubscribed from our communications, due to production schedules, you may receive communications already in production.


Regardless of where you live, you consent to have your personal data transferred, processed and stored, and allow us to use and collect your personal information in accordance with this Privacy Policy.


Terms of Use

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please review our Terms of Use, which explain other terms governing the use of our products and services.


We will keep Your Personal Information only for as long as necessary to fulfill the purpose which the information was collected. We may also retain archived personal information for statistical purposes.


For questions, please contact us as follows:

Riverhan Limited : +852 3996 8098.