1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are only available for delivery to addresses in Hong Kong. Any shipments outside of Hong Kong are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 working days of the date of your order. Working days mean Monday to Friday, except holidays. Please note we do not ship on Saturdays and Sundays.
Our office hour is Mondays to Fridays 09:30-18:00. (Except Holidays)
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Shipping Costs
Shipping costs is free upon purchase.
5. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 3996-8098.
If you have any questions about the delivery and shipment or your order, please contact us at 3996-8098.